FAQ & Policies
Useful Information About the Hotel
Have any questions about the hotel? Take a look at our most frequently asked questions below. If you can’t find the information you’re looking for, don’t hesitate to contact us.
General and Reservations
What time is check-in and check-out?
Check-in time begins at 4:00pm. Check-out time is 11:00am.
Do you offer late check-out?
Late check-out is offered for a fee based on availability. Please contact the front desk to request late check-out.
Do you offer early check-in?
We do offer early check-in based on availability. Please contact the front desk to request early check-in.
What are the options for parking?
For overnight hotel guests, valet parking with in-and-out privileges is included with our resort fee. Please note that self-parking is not available for overnight stays due to our location within St. Edward State Park. Day visitors may self-park in the designated State Park lots with a valid Discover Pass or use our on-site valet service for $12 per vehicle.
Do you offer extra beds or cribs?
Pack ‘n Plays and rollaway beds are available at no additional cost. However, due to space limitations, they can only be accommodated in select rooms. Please contact us in advance to ensure availability and compatibility with your reservation.
What are the taxes and fees on my reservation?
A 12.5% tax rate will be applied to all reservations (6.5% State Sales + Use Tax, 3.2% Local City/County Sales + Use Tax, 2.8% Convention and Trade Center)
Do you charge a Resort Fee?
A $40 per night resort fee is charged, which includes:
- Nespresso Coffee in-room
- Local shuttle service (based on availability)
- High-speed Wifi
- Valet parking
- Snacks and drinks in the Library
- Lawn games
- Bike rentals
- $10 State Park fee
Please note that inclusions are subject to change.
Can I store my bags before I check-in or after I check-out?
Yes, please visit the front desk and we will be happy to accommodate.
Does the hotel have ADA accessible rooms?
Yes, we have several ADA room types available. Visit our Accessibility page to review our accessible room types and hotel features.
How far is the hotel from the airport/downtown/train station/cruise terminal?
Lodge at St. Edward is conveniently located on the north end of Lake Washington in Kenmore, WA. Approximate travel time to major destinations include:
- Downtown Seattle – 15 miles
- Downtown Bellevue – 12 miles
- Downtown Kirkland – 6 miles
- SeaTac Airport – 29 miles
- Paine Field Airport – 17 miles
- Smith Cove Cruise Terminal – 16 miles
- King Street Station – 16 miles
I have questions about my bill. Who do I call?
Please contact our Guest Services team at 425.470.6500.
I booked on a website other than thelodgeatstedward.com and I need to make a change to my reservation. How do I do this?
Please contact the website where your original reservation was created to make changes to your stay. These changes will then be reflected in our system.
What is your loyalty program?
The Lodge at St. Edward is a partner of Stash Hotel Rewards, the independent traveler's rewards program, where you can earn and redeem points for free stays at one-of-a-kind, top-rated independent hotels in the U.S., Mexico, and Caribbean. Membership is easy, flexible, and (best of all) free. Learn more and join Stash Hotel Rewards here.
What are your current safety and health guidelines?
The health and safety of our guests and team members is our top priority. Visit our Health & Safety page to review our policies and protocols in detail.
Policies
What is the guestroom cancellation policy?
For standard stays, reservations must be canceled by 4:00pm 24 hours prior to arrival. Reservations cancelled after 4:00pm 24 hours prior to arrival will be charged a late fee. For pre-paid/non-refundable reservations, you may cancel up to 24 hours after booking without penalty. After that period, we will collect a deposit and the reservation becomes non-refundable. If you do not arrive for your reservation, you will be charged a No-Show fee. Please call our reservations team at 425.470.6500 to make changes or cancellations.
Do you require a booking deposit?
All reservations require a credit card at the time of booking to guarantee the room. At check-in, an authorization will be placed on your credit card for the total amount of your reservation rate plus tax, plus an additional $100 USD per night in anticipated incidental charges. A valid credit card authorized to cover room and tax, plus $100 per night for incidentals, must be presented upon check-in. You may pay your final amount owed via credit card or cash upon departure. Guests are not required to settle their account with the credit card used at time of check-in.
What are the reservation terms and conditions?
Advance reservations are required. Rates are based on double occupancy and subject to availability. Blackout dates apply. Rates do not include taxes, gratuities, or fees.
Is smoking allowed on property?
Our entire resort is a non-smoking facility.
Amenities
What amenities are offered at the hotel?
- Cedar & Elm Restaurant
- Father Mulligan’s Heritage Bar
- The Tonsorium Bar
- Vita Nova Spa
- Fitness Center
- Library
- Retail Shop
- Rotating Art Gallery featuring local artists
- Lawn Games
- Complimentary Bikes
- Access to Saint Edward State Park trails (during daylight hours)
Do you have a fitness center?
Yes, our on-site Fitness Center is available for guest use. State-of-the-art equipment includes:
- Precor FTS Glide: Full Body Machine
- Precor Elliptical
- Precor TreadMills
- Precor Bike
- Weight Benches
- Dumb bells for pounds 5-50
- 4, 6, 8, and 10 lb medicine balls (1 each)
- Floor Mats
- CrankIt
- Torque Medicine Ball
- Torque Boxing Bag
How much do you charge for Wi-Fi internet access?
Wi-Fi access is complimentary.
I want flowers, chocolates, champagne, gifts sent to the guestroom, how can I do this?
We are happy to assist with these requests, please give our Guest Services team a call at 425.470.6500 to discuss available options.
Do you have a business center?
No, we do not have a business center. Please visit the front desk and we'll be happy to assist with any business needs.
Do you have a spa? If so, what are the hours and treatments available?
Yes, Vita Nova Spa provides seasonal spa treatments with a focus on organic herbal infusions and pure products. Please visit our Spa page for menus and hours of operation.
Do you offer a Concierge service, and what services are included?
Yes, our concierge team is here to elevate every moment of your stay and fulfill a wide range of requests, including but not limited to:
- Personalized local recommendations (dining, activities, hidden gems)
- Securing tickets for concerts, shows, or local events
- Making reservations for all on-property activities and events
- Helping you plan and customize your itinerary
- Arranging special requests or hard-to-find items that may not be readily available at the hotel
Is the Concierge service complimentary and available to all guests?
How do I contact the Concierge?
Pets
Are dogs allowed? Are there restrictions for weight, height, or types?
The Lodge at St. Edward welcomes your four-legged friends. Dog-friendly rooms are limited and subject to availability; advance reservations are required. An etiquette waiver must be signed upon check-in, and a non-refundable $75 fee will be charged per stay. Two dogs per guestroom are allowed. Please review our Pet Policy for more information.
What is your pet fee?
There is a non-refundable fee of $75 will be charged per stay.
Do you have pet free rooms for those with allergies?
Yes, please request a pet free room with Guest Services.
Meetings & Events
Do you host meetings and events? If so, how can I book?
Yes, The Lodge at St. Edward is an ideal location for meetings and events. Please visit our Meetings & Events page and contact our sales team for more information at [email protected].
Do you offer special group rates?
Yes, we welcome groups large and small. Please contact our sales team for more information at [email protected].
How can I book a wedding?
The Lodge at St. Edward provides a quintessential Pacific Northwest backdrop for your dream wedding. Please visit our Weddings page and contact our wedding team for more information at [email protected].
Things to Do
What are the top area attractions near the hotel?
From hiking and biking, to beer tasting and water sports, The Lodge at St. Edward is primely positioned with the best of the Pacific Northwest right in our backyard. Click here for a list of things to do in the area.
What restaurants, wineries, breweries, and shops are nearby the hotel?
Besides our fantastic on-site restaurants and bars Cedar + Elm, Father Mulligan’s Heritage Bar, and The Tonsorium Bar, we are surrounded by a wealth of dining options. Kenmore boasts a growing brewery scene, and just 15 minutes down the road you can visit dozens of wineries in western Washington’s wine mecca Woodinville. We are located perfectly between downtown Seattle, Kirkland, and Bellevue, providing endless options for dining and shopping. Click here for a list of some of our favorite nearby restaurants and shops.
Dining
What are the dining options at the hotel?
- Cedar + Elm: Our signature restaurant, Cedar + Elm, offers seasonal Northwest-inspired fare in an elegant setting. Al fresco patio dining provides beautiful views of St. Edward State Park and our chef’s garden.
- Father Mulligan’s Heritage Bar: Named after Saint Edward Seminary’s first president, our lobby bar welcomes guests with craft cocktails and light fare, and a nod to the history of The Lodge.
What are the hours of the restaurant/bar/lounge?
Restaurant and bar hours are subject to change seasonally, please visit our Dining page to view current hours.
Where I can view a copy of the menu?
Menus change seasonally as our Chef utilizes the freshest local ingredients available, please visit our Dining page to view the most current menus.
Are reservations required at restaurants?
Reservations are highly recommended at our on-site restaurant Cedar + Elm. For reservations at Cedar + Elm, please call 425.321.1580 or book here. Reservations are not required for our two on-site bars, Father Mulligan’s Heritage Bar and The Tonsorium Bar.
Do you have a private dining rooms for meetings or events?
Yes, we offer banquet spaces that can be reserved for private dining/events and special occasions. To inquire about availability and details, please contact our Sales Team at [email protected]. Food & beverage minimums may apply.
Does Cedar + Elm offer vegetarian, gluten-sensitive, or other dietary restriction menu options?
Yes, we offer a selection of vegetarian, vegan, and gluten-free options, which are indicated on our menu. Our culinary team is also happy to accommodate any dietary needs or special requests.
What are the options for parking?
For overnight hotel guests, valet parking with in-and-out privileges is included with our resort fee. Please note that self-parking is not available for overnight stays due to our location within St. Edward State Park. Day visitors may self-park in the designated State Park lots with a valid Discover Pass or use our on-site valet service for $12 per vehicle.
Who is your Executive Chef?
Our Executive Chef is Luke Koplin.
Do you offer takeout or delivery?
Cedar + Elm offers takeout. No off-site delivery is offered at this time.